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SMS Terms of Service

Last updated June 18, 2026. These SMS Terms explain how MedsConnect may communicate with you by text message after you provide your mobile number and consent.

On this page

  • Consent to Receive SMS
  • Types of Messages
  • Message Frequency
  • Rates & Carrier Terms
  • STOP & HELP
  • Your Mobile Number
  • Privacy
  • Changes & Contact

Consent to Receive SMS

By providing your mobile telephone number and affirmatively opting in, you consent to receive SMS messages from MedsConnect related to your inquiry, account, forms, requested services, appointments, customer support, reminders, security alerts, verification codes, order or shipment confirmations, service-related updates, and, when disclosed at opt-in, occasional marketing messages such as new product launches and offerings.

Consent to receive SMS messages is not a condition of purchasing goods or services. Your consent applies only to the message types disclosed at opt-in.

Types of Messages

Messages may include:

  • Responses to inquiries and customer support requests.
  • Account, form, RX, order, and service confirmations.
  • Appointment, intake, or follow-up reminders.
  • Security alerts, login notices, and verification codes.
  • Shipment, delivery, or order status notifications.
  • Requests for information needed to address your inquiry.
  • Treatment-related, order-related, or service-related updates that you requested or authorized.
  • Occasional marketing messages, such as new product launches and offerings, when disclosed at opt-in.

SMS is not appropriate for emergencies. Call 911 if you are experiencing a medical emergency.

Message Frequency

Messaging frequency may vary depending on your interactions with MedsConnect, the nature of your request, and the communications needed to respond to or support you.

Message, Data & Carrier Terms

Message and data rates may apply according to your mobile carrier and wireless plan. MedsConnect is not responsible for charges imposed by your carrier.

Message delivery is subject to carrier availability and network conditions. Carriers are not liable for delayed or undelivered messages.

Opt Out / STOP / HELP

Reply STOP at any time to opt out of future SMS messages from MedsConnect. You may receive one final confirmation message acknowledging your request. After that, no further SMS messages will be sent unless you opt in again.

Reply HELP for assistance or contact support@medsconnect.co.

Opting out of SMS does not prevent MedsConnect from communicating with you through other channels when permitted or required, such as email or account notifications.

Your Mobile Number

You represent that you are the subscriber or authorized user of the mobile number provided and that you are authorized to consent to messages at that number.

If your number changes, is reassigned, or is no longer under your control, you agree to opt out or notify MedsConnect promptly.

Privacy

For information about how MedsConnect collects, uses, protects, and discloses personal information, review the Privacy Policy and Terms of Service.

No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing or promotional purposes.

Changes & Contact

MedsConnect may update these SMS Terms from time to time. The updated version will be posted on this page with a revised “Last updated” date.

Questions about these SMS Terms may be sent to support@medsconnect.co.

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